AT&T Mobility and Unwanted Wireless Device Charges
By Martha Buyer The state of Florida determined that over a 7-year period, more than 600,000 customers were charged for Roadside Assistance at $2.99 per month without either granting consent for such charges or using the service.
Video Conferencing from Anywhere
By Andy Howard Mobile device support for video conferencing is clearly in its infancy, but all of the vendors are going to continue to invest heavily in mobile capabilities because their customers are demanding it.
FCC Promotes Broadband Lifeline
By Gary Audin The FCC also perceives that a broadband adoption gap exists that needs to be reduced. The FCC wants improve the digital literacy training of all citizens at schools and libraries.
Correcting Network Packet Loss
By Terry Slattery When more and more video joins the network, and it is prioritized above data traffic, the data will begin to suffer from more congestion loss. That affects all productivity apps, and thus productivity suffers.
Lessons Learned from a Bring Your Own Device Project
By Robert Lee Harris I spent a lot of last summer working with a large enterprise IT department transition from company-owned Blackberries to employee-owned devices. Here's what I took away from the experience.
